My experience at Serendipity was well-worth the five-star rating. The staff were welcoming, their selection was gorgeous and wide-ranging, and the whole process left me feeling pampered, beautiful, and affirmed.
One thing that stood out to me was that Kayte allowed plenty of time for me to try on each gown and even told me interesting facts about the designers during the process. This made the whole process feel like more than just shopping for a dress, something I really appreciated.
I highly recommend checking Serendipity out. They offer a great experience and once you're there chances are you'll find a gown that's right for you!Full Review
My experience at Serendipity Bridal was perfect! I went in not knowing what to expect, and I was pleasantly surprised with the service. I had an appointment scheduled to look at bridal gowns, and Alison assisted me. Alison greeted me right away and offered me a drink. She has a fun, sunny and easy going personality, and always carried herself professionally. She really made my experience very enjoyable. We immediately started to talk about the gown I was envisioning and covered details on style, color, and budget. Alison directed me to the section where I would find what I was looking for, but wasn't afraid of showing me dresses to get my feedback on them. I'm glad she did because I ended up falling in love with a gown she suggested. I loved that she was very sensitive with my budget and never tried to sell me dresses over my price point. After my visit, I had a couple of days to think about the dress I loved. I called the boutique a couple of times to ask questions and she always seemed very happy to help me in answering my questions. During my second visit, I stopped by to purchase the dress. One of my best friends met me there and I arrived a bit late. My friend was greeted, seated and had a drink in hand when I arrived. The team was so accommodating and made us feel comfortable.
Their dressing rooms are huge!
I received a hand-written thank you note in the mail a couple of days after I purchased my gown at Serendipity Bridal. Thank you Alison and SB for the wonderful experience!Full Review
Serendipity is the first bridal salon I went to and I said "Yes to the Dress" that day! Katye is AMAZING. She really listens and understands what the bride is looking for, however threw a "curve ball" in the mix for me after trying on a number of other beautiful dresses and it was my dress! I think it was fate the way everything worked out for me at Serendipity.. I went in with a certain silhouette and style in mind and came out with a dress completely different, but perfect for me! They are the only bridal boutique in Austin that carries they designer Pronovias, which ended up being my designer. I highly recommend this cute boutique!Full Review
I went to Serendipity during a sample sale, and my consultant Lacey was amazing! She picked out dresses that stayed within my budget and my taste, and she just seemed to know her job so well. This appointment was much calmer, easier, and fun than others I had. After I found the dress, I had trouble contacting my mom to model it for her, and the staff let my maid of honor and I stay in the dressing area for an hour undisturbed until I was able to talk to my mom. I didn't feel pressured to rush or take the dress and go. Plus the shop was cute and cozy! One warning: the veils were more expensive than I expected, so don't blindly choose one without first checking the price tag. I will be finding my veil at a later date. Otherwise, I was very happy with my experience!Full Review
Can't say enough great things about this bridal store! I bought my wedding dress here a few weeks ago, Brigitte was my sales associate and she was amazing! Very helpful, loved the huge dressing rooms, mimosas, and attention to detail.Full Review
Bought a floor sample, $300 off and got to take it home that day! I would recommend all brides in the Austin area to definitely check this place out!
I purchased my gown and veil from Serendipity. I had the best experience with Jessica and everyone else in the shop. Jessica made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress!Full Review
Loved everything about this bridal boutique. Excellent employees and beautiful products. I received personalized service and was treated as if I were the only person in the shop. Rosie was AMAZING to work with. Such a sweet, fun person and a phenomenal seamstress. I would never trust anyone else with my dress and alterations.Full Review
I had a wonderful experience at Serendipity. Kristen was my consultant, and she was everything you want a consultant to be. She listened to what I wanted and the vision I had, but with her knowledge and experience, suggested styles and silhouettes that I never would have selected for myself--but that ended up working far better than what I had in mind for myself! I truly didn't expect to find my dress that day, but with Kristen's help, I was able to find something that exceeded my own expectations (and was under budget to boot!). Thank you, Kristen!!Full Review
I just love this place! Right when I first walked through the front door I was offered a mimosa. That definitely started things off on the right foot! I also love the rooms they put you in- nice and spacious and my mom and sister got to relax on a couch right outside the doors while I changed. Kayte Engelman helped me and she really knows what she's doing. Her email responses are always timely and when helping me pick out dresses, she's very clear, easy going and made me feel comfortable. I ended up deciding on a dress different than what I'd originally pictured myself in due to her thoughtful selections of variety for me. When I came back in a second time to double check on the dress I wanted and placed an order for it, champagne was brought out to celebrate and the whole store seemed to glow with happiness for me. People at Serendipity will go out of their way to get you what you need and there is a lot of quality and quantity there. I highly recommend it!Full Review
I can not describe the amazing experience I had shopping for my wedding dress today! Lacy is absolutely amazing and selected dresses that fit me beautifully. After shopping at other bridal shops, Serendipity takes the cake. I found my dream dress and was treated like royalty! A special thank you to Lacy and the owner/manager!Full Review
I had a wonderful experience shopping for and buying my dress at Serendipity. The ladies there were receptive to my requests and sensitive to my budget. Katie worked with me that day and made it really fun.
Beyond that, my experience at my first fitting was even better. Katie ordered the perfect size for me. The in-house seamstress did have to make a few changes but she was extremely experienced and patient with my requests for modifications to my dress.
Overall, I'm extremely happy! Can't recommend it enough!Full Review