I had a wonderful experience at Serendipity. I have very specific tastes, but I was pleasantly surprised by the many interesting, unique, and fashion-forward dresses there (in addition to many beautiful, more traditional gowns). I went to every major bridal boutique in Austin - Julian Gold, Blush, Blue, Unbridaled - but I was most impressed by the range of selection available at Serendipity. Additionally, I was so happy with the customer service. I worked with Kayte on both of my two appointments. Kayte was very quick to intuit that I was interested in a more laid-back vibe and engaged with me accordingly, including when I found my dress. She understood my style and was incredibly helpful in pulling dresses for me to consider and also in offering me her honest opinion when I solicited it. If you're looking at dresses, you should absolutely prioritize a visit to Serendipity!Full Review
I just got my dress from Serendipity Bridal last week and my experience there was WONDERFUL! My first 2 appointments at other places in Austin that day were, okay. But the other places didn’t let me feel like I had any control of the appointment and what gowns i wanted to try on. Kayte let me pick out some and after she could tell what style i was going for she was able to pull a few too, and walk the store with me to help until i found the perfect one. Kayte was SO sweet and SO helpful, i cannot say enough good things about her! Not only was their staff great but the store it’s self was beautiful too! Great selection of gowns at reasonable prices, great lighting, lots of space for people like me who have posses with them for any bridal events, and that had great champagne too. Overall a fabulous experience and I’m so glad I held out till the end of the day for them. I would HIGHLY recommend them to anyone!!Full Review
I thought I already had my dress picked out until I came to Serendipity Bridal. It was such a fun experience, the shop was beautiful, and I wouldn't have found the most PERFECT dress if it wasn't for Jill. She paid so much attention to what I was saying and was able to find a dress that fit every little thing I was looking for. And we even got a cute champagne toast when I said yes to my dress! 10/10 would recommend!Full Review
After a very disappointing appointment at another salon in Austin, Serendipity lifted my spirits back up and helped me select my dream dress! These gals are extremely professional and Brigitte immediately understood my dress vision. As soon as I told her what I was looking for, she brought me the one - perfect fit and style! There is also a wide variety of style and size, which is perfect for every bride's taste! I am so overjoyed and cannot wait for my dress to come in! I will only recommend Serendipity to brides in the future. Thank you so much Brigitte & Serendipity!!!Full Review
Bridgitte and Katie were extremely helpful in person and over the phone. They were patient and Bridgette offered helpful suggestions based off what looked best on me. Not to mention the boutique is beautiful! I'd highly recommend Serendipity!Full Review
Kayte was an absolute pleasure to work with. She is a genius stylist who helped me with my decision process and picked out all of my accessories with me. She was kind, intelligent, patient, and an expert at clipping the dresses so I could see a good fit (I’m a petite bride).
The selection is also really wonderful. The dresses are in great condition and there are a great range of styles and prices. If you’re looking for a dress in the 2-6k range, this is a wonderful place for you. I even went to Kleinfelds in NYC and this was SOOOOO much better because kelinfelds has very few dresses under 5k. I tried on over 80 dresses across seven different stores and really enjoyed my experience at serendipity the most.Full Review
Such a wonderful experience with the ladies at Serendipity! I had a tight time frame to work with and Brigitte was incredibly helpful. By far the best service of all the salons I visited!Full Review
My experience at Serendipity was well-worth the five-star rating. The staff were welcoming, their selection was gorgeous and wide-ranging, and the whole process left me feeling pampered, beautiful, and affirmed.
One thing that stood out to me was that Kayte allowed plenty of time for me to try on each gown and even told me interesting facts about the designers during the process. This made the whole process feel like more than just shopping for a dress, something I really appreciated.
I highly recommend checking Serendipity out. They offer a great experience and once you're there chances are you'll find a gown that's right for you!Full Review
Serendipity is the first bridal salon I went to and I said "Yes to the Dress" that day! Katye is AMAZING. She really listens and understands what the bride is looking for, however threw a "curve ball" in the mix for me after trying on a number of other beautiful dresses and it was my dress! I think it was fate the way everything worked out for me at Serendipity.. I went in with a certain silhouette and style in mind and came out with a dress completely different, but perfect for me! They are the only bridal boutique in Austin that carries they designer Pronovias, which ended up being my designer. I highly recommend this cute boutique!Full Review